Responsive Selling

Responsive Selling is a dynamic sales training program that uses a behavioral model for improving customer and client relationships and increasing sales effectiveness.  The learning process is experiential in nature with participants actively learning and  practicing skills, as well as coaching each other on how to effectively gain commitments from even their toughest customers.

Responsive Selling answers the sales question: What does my customer need in order to buy from me? This program teaches sales people how to adapt their selling style to the customer's expectations and buying patterns. Responsive Selling applies  the framework of the Myers-Briggs Type Indicator, a personality assessment with over 50 years of research that is used internationally by over 5 million people.

Moving beyond rapport building to gaining customer commitment, sales representatives learn to recognize the buying preferences of their customers and develop skills and concrete strategies for responding more persuasively.  In Responsive Selling, sales people learn a self-correcting process that easily folds into their existing sales approach. 

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